Built for privacy.
Designed for trust.
AiSync is designed to support clinical trial workflows involving protected health information (PHI) with security, privacy, and auditability at its core.
We align with HIPAA requirements and industry best practices to ensure sensitive data is handled responsibly throughout the lifecycle.
DATA PROTECTION PHILOSOPHY
Security is not a feature—
it’s foundational.
AiSync is built on the principle that patient data should be accessed only by authorized users, only for defined purposes, and only for as long as necessary.
Privacy
Minimize unnecessary data exposure
Access Control
Enforce least-privilege access
Auditability
Maintain visibility into who accessed what—and when
HIPAA & Privacy Alignment
AiSync supports HIPAA-aligned workflows for the handling of protected health information.
- Execution of Business Associate Agreements (BAAs) where applicable
- Defined roles and permissions for PHI access
- Secure handling of patient authorizations and records
- Policies and procedures aligned to HIPAA Privacy and Security Rules
- AiSync supports operational and clinical review workflows. We do not make medical decisions or eligibility determinations.
INFRASTRUCTURE & PLATFORM SECURITY
Enterprise-grade
cloud infrastructure
AiSync is hosted on Microsoft Azure, leveraging enterprise security controls and redundancy.
- Encrypted data at rest and in transit
- Secure cloud storage and backup strategies
- Network security controls and monitoring
- High availability and disaster recovery planning
ACCESS CONTROL & AUTHENTICATION
Only the right people
get access.
AiSync enforces strict access controls to ensure PHI is available only to authorized users.
- Role-based access permissions
- Multi-factor authentication (where applicable)
- Segmentation by study and user role
- Controlled onboarding and offboarding
AUDITABILITY & MONITORING
Transparency through
logging and oversight.
AiSync maintains audit logs and system activity records to support internal oversight and external review.
User access logging
Record activity tracking
Incident monitoring and escalation procedures
Support for Sponsor and CRO audit requests
VENDOR & OPERATIONAL CONTROLS
Built to support enterprise
vendor requirements.
AiSync maintains operational controls designed to support Sponsor and CRO vendor assessment processes.
- Documented policies and procedures
- Defined incident response processes
- Workforce training on data handling and privacy
- Periodic internal reviews
- Details are available under NDA as part of vendor qualification.
DATA LIFECYCLE OVERVIEW
Controlled from intake to delivery.
AiSync manages data across a defined lifecycle:
AiSync Data Lifecycle
Secure, controlled, and compliant at every stage
1
Authorized Intake
2
Secure Storage
3
Controlled Access
4
Structured Delivery
5
Retention Aligned to Requirements
What this means for partners
For Sponsors, CROs, and Patient Recruitment partners, this means:
Reduced compliance risk
Clear accountability
Confidence during audits and vendor reviews
A partner that understands regulated environments
Ready to work with a security-first partner?
AiSync is built to operate responsibly in regulated clinical trial environments—without slowing your teams down.